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Contact

Guests are offered a centralised reception where they will be greeted and attended to by friendly, knowledgeable and professional staff. After check in, guests will be escourted to their rooms. Our staff can also assist with tours & adventures.

We also offer our tourism and travel trade clients the service of a dedicated Central Reservations office, offering specialist advice on all our accommodation options.

  The Charles Reception   Central Reservations
Reception Hours
07h00 - 23h00

We have staff on duty in the village on 24 hour standby.
  Central Reservations Hours
Monday - Friday 08h00 - 18h00
Weekends / National and International Public Holidays - 09h00 – 14h00
Bookings
book@thecharles.co.za
Trade client Booking
thecharles@vlife.co.za
+27 (0) 21 409 2500 ( Tel )
+27 (0) 82 454 6810 ( All Hours )
+27 (0) 21 437 9706 ( Tel )
UK toll Free Number 0808 238 00555
+27 (0) 21 418 6082 ( Fax )
+27 (0) 21 438 4433 ( Fax )

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